Shipping policy

Thank you for shopping at Brad & Abiah! We want to ensure that your experience with us is as smooth and enjoyable as possible. Please take a moment to review our shipping policy.

1. Processing Time:

  • All orders are processed within 7-14 business days (Monday to Friday, excluding holidays) after receiving payment.
  • Orders placed after 12:00 PM (local time) will be processed the next business day.

2. Shipping Rates:

  • We offer standard and expedited shipping options.
  • Shipping rates are calculated at checkout based on the destination and chosen shipping method.

3. Shipping Methods:

  • Standard Shipping: Estimated delivery within 7-14 business days.
  • Expedited Shipping: Estimated delivery within 2-5 business days.
  • Please note that these are general estimates, and actual delivery times may vary based on location.

4. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • You can track your order by clicking on the tracking link provided in the confirmation email or by logging into your Brad & Abiah account.

5. International Shipping:

  • We currently offer international shipping to select countries.
  • International shipping rates and delivery times vary based on the destination.
  • Customers are responsible for any customs duties or taxes imposed by their country.

6. Shipping Delays:

  • Brad & Abiah is not responsible for shipping delays caused by unforeseen circumstances, such as weather conditions, natural disasters, or carrier delays.

7. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete.
  • Brad & Abiah is not responsible for orders shipped to incorrect addresses provided by the customer.

8. Order Changes/Cancellations:

  • Once an order is placed, changes or cancellations may not be possible. Please review your order carefully before confirming.

9. Lost or Stolen Packages:

  • Brad & Abiah is not responsible for lost or stolen packages. Please contact the carrier for assistance.

10. Contact Information:

  • If you have any questions or concerns about your order, please contact our customer service team at info@bradabiah.com

By placing an order with Brad & Abiah, you agree to the terms outlined in this shipping policy. We appreciate your trust in our brand and look forward to serving you!

Note: Brad & Abiah reserves the right to update or modify this shipping policy at any time without prior notice. Please check our website for the latest information.